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State Farm® Insurance Agent Steve Irwin

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tina Forrester

March 1, 2024

5  out of  5 rating by Tina Forrester
"Called around looking for more reasonably priced auto insurance and was speaking with Jenny who was super helpful and saved me almost $100 per month! She explained all the benefits and additional savings I would be receiving! Thank you so much Jenny for your dedication is helping the community!"
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Kim Spencer

October 21, 2023

5  out of  5 rating by Kim Spencer
"Steve has been my agent for a long time. He always goes above and beyond to make sure I'm taken care of. Most recently, he drove to Loudon to retrieve a key fob from my totaled car. I've had it for about 40 years and forgot to remove it from the key after I was hit."
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Troy Lowe

October 11, 2023

5  out of  5 rating by Troy Lowe
"I love doing business with Steve Irwin State Farm. Jeannie, Charlotte and Jennie are always helpful and I can't say enough good things about Steve."
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Will Soteros

October 9, 2023

5  out of  5 rating by Will Soteros
"Everyone at Steve Irwin's branch is really great to work with. I frequently call them for quotes on cars I am looking to buy and they never seem annoyed and are willing to help with whatever I need."
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Brittany Houser

September 22, 2023

5  out of  5 rating by Brittany Houser
"Always had excellent service from Steve and the girls in the office! They have the best insurance rates and are so kind to speak with on the phone and in person."
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Adam Morrell

September 14, 2023

5  out of  5 rating by Adam Morrell
"Everyone is so kind to work with and happy to help everytime I call!"
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Angela Scarberry

September 13, 2023

5  out of  5 rating by Angela Scarberry
"Steve and his staff are amazing! They are so nice and professional everytime I go in to update my policies or have any concerns. They had the best rate for me and my family, especially since I have so many cars to insure. I am sure we drive them crazy with all the changes we have! Thank you guys!"
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Kris Dickman

March 22, 2023

1  out of  5 rating by Kris Dickman
"I contacted Steve Irwin because my monthly premium kept changing. When I called into the office, I heard the secretary making rude comments about me. Once I had canceled, State Farm would not refund my money. Steve promised to refund but did not follow through on anything he said he was going to do. Worst experience with Insurance in 40 plus years of purchasing insurance."
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Brendan Moyer

January 21, 2023

5  out of  5 rating by Brendan Moyer
"Steve is the best. If you can't make it into the office. He will come to you. Steve customer service is excellent. The only State Farm agent I'll be doing business with."
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Angela Bean

January 5, 2023

5  out of  5 rating by Angela Bean
"Me and my parents have had insurance at Steve's office since he opened, Steve and his team members are more like family!"
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Stump Solutions

January 3, 2023

5  out of  5 rating by Stump Solutions
"My family and I have used Steve and his crew for many years now! The team is always responsive and goes above and beyond to make our life’s easier! Highly recommend!!"
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Tracy Belser

January 3, 2023

5  out of  5 rating by Tracy Belser
"Known Steve Irwin for 20 plus years. Wouldn’t trust my insurance with anyone else. He and his staff are always so helpful."
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Dave Mitarnowski

January 3, 2023

5  out of  5 rating by Dave Mitarnowski
"Steve has been our agent for 20+ years would not go anywhere else"
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Michelle “Phoenix” Barker

October 14, 2021

5  out of  5 rating by Michelle “Phoenix” Barker
"The ladies in the office are a delight and always so helpful when I call with a question."
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Stephen Lowe

July 28, 2021

5  out of  5 rating by Stephen Lowe
"Extraordinarily responsive and helpful. Easy to get ahold of, and prompt on addressing any questions and issues that arise."
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David Nutter (Dv8 Nutt)

May 5, 2021

5  out of  5 rating by David Nutter (Dv8 Nutt)
"They have some really great people here. Both Steve and Jeanie have helped me in so many ways. If you're looking people to trust with your car insurance and it not be a headache, this is certainly the place to go. Absolutely wonderful service!"
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mnt dwller

February 18, 2020

5  out of  5 rating by mnt dwller
"Steve is a wonderful man and I always feel better after I leave the office."
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Teresa S.

October 19, 2019

5  out of  5 rating by Teresa S.
"Good people there!"
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March 20, 2019

5  out of  5 rating by Bri
"Great and helpful"
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BJ Walker

February 28, 2019

5  out of  5 rating by BJ Walker
"I have used Steve for many years. His office is always so helpful and friendly. Not only does Steve go out of his way to help me with any issues I have, he puts up with all of my annoying questions and needs. We just moved to Florida, and we are staying with State Farm, but I’m completely bummed I have to leave Steve and his office staff!"
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Jessica Smith

October 8, 2018

3  out of  5 rating by Jessica Smith
"They're ok a little high"